A Satisfied Customer who is a leading global operator of 40+ mobile theatres.

“During the three and a half years of our working relationship, I have found the service provided by Avensys to be not only prompt but also very efficient. Their in-depth knowledge of clinical equipment and practices enables me to rely upon a satisfactory outcome to the wide variety of challenges which occur in the daily management of our mobile theatres. Overall, their “can do” approach to their work and their readiness to accept a challenge provides me with a great measure of confidence.”

 

A Satisfied Customer who is a 4 theatre private hospital in Lancashire.

“We entered into a maintenance contract with Avensys in September 2008.  As the Theatre Manager I have dealt closely with the company and the service engineers and would be happy to recommend their services to other organizations.

 Avensys have proved to be reliable and flexible in the service they have provided being both understanding and accommodating in providing the service to reduce the impact on surgical lists.  Their flexibility in managing the PPM quarterly servicing has enable theatres to reduce the down time which has an effect on productivity and efficiency.

 I have found the “call out” service to be very efficient and response to calls has always been immediate.

 Avensys have also been able to advise on the purchasing of new equipment and they have offered training to our onsite engineers to deal with minor problems.

 Over the last 9 months I believe a good working relationship and rapport has been established between Avensys and the staff within this hospital and this communication has enabled telephone advise to be sought rather than a “call out” being made which has obvious financial benefits to the hospital.”

Yours Sincerely

 L Turnbull

Theatre Manager

 

A Satisfied Customer who is a leading global provider of medical devices for the hospital, emergency, home and special environments.

“From the outset of the project Avensys were flexible and willing to integrate their processes into our Quality System, they worked with us to ensure that our needs were met.  Through the execution phase the communication both with us and our customers was excellent, consequently the delivery to the end-users was well planned.  They provided a great value service delivered by professional staff.”