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Avensys UK Ltd Privacy Policy

1. Who we are

We are a limited company registered in England and Wales under company number 05320267. Our registered office is at Frederick Road, Hoo Farm Industrial Estate, Kidderminster, DY11 7RA.

For details of how to contact us, please refer to the Contact Us page.

This privacy policy also relates to the Consumer Sales Terms and Conditions and Business Sales Terms and Conditions.

2. How we collect information

We will collect information from you if you:

  • place an order for products or services on our website, this will include your name, business name, address, email address and telephone number;
  • complete online forms;
  • contact us offline for example by telephone, fax, email or post;
  • visit or browse our website, this will include information about your website visit or use of our products or services using cookies or similar technologies.

Our website uses web analytics services.

  • Web analytics cookies allow us to recognise and count the number of visitors and see how they move around the website, product or service. This helps us make our service to you better. We are not able to identify any individual from traffic data or site statistics.

3. What we use your information for

We will use your personal information to provide any information on services that you have requested or any products that you have ordered. We may also contact you for feedback on your use of our products, services or our website.

We may use your personal data for internal purposes such as auditing, data analysis, and research to improve our products, services, website, and customer communications.


From time to time, we may use your information to contact you with details about our products and services which we feel may be of interest to you. We may also share your information with our group companies so that they (or we) can contact you with information about their products or services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post or email.

You have the right at any time to stop us from contacting you for marketing purposes. If you wish not to be contacted by us, you can send us an email with your request to marketing@avensysmedical.co.uk

4. Your information

Payment methods are secure Card and payment information is not stored in the website by the payment provider.

In order to facilitate some of the services available on this web site we need to collect and store your name, business name, address, email address and telephone number. The data is stored using appropriate safeguards to ensure security, integrity and privacy.

Any information you provide will be held by Avensys UK Ltd. Your information will not be passed to other companies outside our group of companies, unless we are required to do so by law. Under the UK’s Data Protection Act 1998, you have the right to ask for a copy of the information held by us in our records, in return for payment of a small fee. You also have the right to require us to correct any inaccuracies in your information.

5. Changes to our privacy policy

We may change our privacy policy from time to time. We will always update the privacy policy on our website, so please try to read it when you visit the website.

6. Other sites

If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites or services.

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