Operators – Large Porous Load Sterilisers

Useful Information

1. Course Booking Guide

   When you have downloaded your Course Application Form please follow these steps:

   Fill in ALL sections of the form – these need to be completed in full to process your application and register you on the course.

   1. Please add all course costs including accommodation if requested.

   2. Booking forms must be filled in for all courses per person, even if several require spaces for the same course.

   3. When your application form is complete and has been authorised by your employer/provider please return either by email or post to: training@avensysmedical.co.uk

   or Training Academy
   Black Country & Marches
   Institute of Technology
   Zoological Way
   Dudley
   DY1 4AL

   4. As per application form instructions, please send your purchase order to Avensys UK Training Ltd within seven days of receipt of your application form. Please use code TR when raising a purchase order followed by your order number e.g. TR123456. This then needs to be sent by post to the address above and/or emailed to accounts@avensysmedical.co.uk and copy in training@avensysmedical.co.uk

   5. Once your purchase order is received the course booking processes (catering, hotel, course documents etc.) will commence. Our accounts department will then issue an invoice for your purchase order.

   6. Payment for courses needs to be received two weeks before the course start date to confirm hotel accommodation, catering and course placement. Entry to the course will not be permitted on the course unless payment is received within the Terms & Conditions.

   Methods of Payment
   Cheque: Please make payable to Avensys UK Ltd
   BACS: contact accounts@avensysmedical.co.uk

   For any queries please contact the Training Academy call us now on 01562 745858 or email training@avensysmedical.co.uk

2. Course Joining Information

   Course Start and Finish Times
   The course starts at 9 am sharp and candidates generally arrive 10-15 mins beforehand for refreshments and registration. The course days typically finish at 5.00pm.

   Essentials for Arrival
   – Please bring with you a form of photographic ID, this is for registration and verification procedures for the awarding body.

   – You will need to sign in upon arrival with the Training Centre Coordinator.

   – You will also be asked to sign against your authorisation to take photographs for training purposes. The information is detailed in the pack you receive upon arrival.

   Lunch Arrangements
   Learners can purchase lunch from the Stir Cafe & Bistro which is located onsite
   at the Black Country & Marches Institute of Technology. Alternatively, there are
   numerous food vendors in the local vicinity.

   Mobile Phones
   For the duration of the lessons, mobile phones should remain switched off; they can be used during break times only.

   Smoking
   A no-smoking policy is operated inside all Avensys UK Training Ltd and Avensys UK Ltd premises, however, there are areas outside where learners are permitted to smoke during breaks.

   Dress Code
   There is no formal dress code – shoes and clothing should be suitable and appropriate for a classroom and practical environment.

   Accessibility
   You will be required to move throughout the building, including up and down stairs. Please let us know if this will be a problem for you.

   Car Parking
   

   Free car parking is available on-site at the Institute of Technology car park.

   Social Networking
   We are a social bunch, don’t forget to like our Facebook, Twitter and LinkedIn pages. Keep up to date with course calendars and news, help spread the word by liking and sharing our posts and events!

   Course Joining Information (Download)

3. Travelling and Accommodation

   Travelling
   

   Our dedicated modern training facility for engineering technicians, clinicians and nursing staff, has up to date equipment and is centrally located in the Midlands within easy access to motorways and all network links.

   By road
   

   Free car parking is available on-site at the Institute of Technology car park.

   By air
   

   We’re approximately 25 miles (35-minute drive) from Birmingham airport.

   By rail
   

   We’re approximately 2-miles (7-minute taxi ride or 35-minute walk) from Dudley Port train station.

   Accommodation
   If you have arranged course accommodation with us, then this is provided at The Village Hotel in Dudley.

   Please contact the training team if you require your individual booking reference. Information about the hotel’s facilities can be found on their website: 
   https://www.village-hotels.co.uk/hotels/birmingham-dudley/ 

   Course Joining Information (Download)

4. Statement of Service & Training Services Customer Charter

   Our dedicated team deliver courses that are to the highest standards; please download our Statement of Service
   & Training Services Customer Charter PDF for full details.

   Statement of Service & Training Services Customer Charter (Download)