In the Beginning…

Established in 2007, Avensys started as a Bio-Medical Engineering Repair and Maintenance company. A strategic decision to employ the best engineers in the country led to us becoming established as an industry leader, with a reputation for being able to provide a standard of service that was not previously available to either NHS or private medical facilities.

But our customers wanted more…

Enquiries revealed that our customers were frustrated by the number of businesses that they were required to deal with during the life cycle of their EBME devices.

Specification, financing, commissioning, maintenance and repair, staff training, disinfection and disposal were often managed by different businesses, and attempts to bring any of this in house were frustrated by a lack of internal specialists able to deal with a proliferation of model variants, financing options, contract types and regulatory changes and liability issues.

Our response to your requirements

To deliver on your requirements we have for some years now operated two further divisions alongside the core repair and maintenance business.

The Avensys Training Academy occupies a world class facility at the Black Country and Marches Institute of Technology from which it provides Training and Apprenticeships to EBME engineers from across the UK and Europe. Such training enables EBME departments to directly manage and maintain a greater number medical devices, with fewer modalities requiring third party maintenance. Such independence results in cost savings while simultaneously offering a more flexible service.

The Resale division was established to help return value in to the NHS by the sale of surplus medical equipment. However, this division has grown to encompass the many services required to enable us to offer a full 360° service to our customers. We are now able to partner with you at all stages of medical device life cycle including pre-purchase consultation, financing, acquisition, maintenance and repair, storage, auditing, resale and disposal.

Being ISO9001, ISO13485 and ISO14001 accredited ensures that our processes, device maintenance and environmental credentials are maintained to the highest standards and so ensures the best possible service for our customers. 

New ownership

Avensys was acquired by the VAMED Group in 2018, we are now an international business, providing equipment, training and engineering services around the globe. In 2019 the VAMED Group also acquired IHSS. IHSS preserve and improve health and wellbeing by leading in the provision of Sterile Services for safe, re-useable surgical instruments and medical devices. For further information on IHSS, please visit: www.ihss.co.uk

The following are now key to our business proposition:

One Stop Shop

From sourcing to disposal

Any Size

From single items at private practices to whole NHS trusts

Location No Obstacle

UK or abroad

Our Assurances…

While the benefits of dealing with one supplier for all these requirements is self-evident, we understand that there may be a sense of putting all your eggs in one basket. Moreover, is there a possibility of losing visibility of the overall picture?

We offer total transparency in our proceedings. A combination of face to face meetings and regular reporting on agreed KPIs lets our customers see that the project is proceeding as agreed. On the smaller scale, our Health – Inventory Management System (H-IMS) allows you to see the status of your medical devices individually, grouped or by location as you require.

10 Medical Devices

Smallest Contract

10,000 Devices

Largest Contract

Dentist in Kidderminster

Local Contract

Adelaide, Australia

Furthest Regular Customer