Ultrasound Maintenance and Repair Services

We deliver professional ultrasound maintenance, servicing, and repair solutions for healthcare organisations throughout the UK. Our services are designed to support clinical reliability, extend equipment lifespan, and ensure compliance with regulatory and manufacturer standards.

By combining preventative maintenance with responsive repair support, we help healthcare providers reduce operational risk and maintain uninterrupted diagnostic services.

Diagnostic ultrasound system in use during a clinical examination, supporting reliable imaging performance in healthcare settings

Cover Levels

Planned Preventative Maintenance (PPM) for Ultrasound Systems

Our ultrasound planned preventative maintenance services are designed to identify issues early and maintain optimal system performance. Scheduled maintenance visits help preserve image quality, verify safety and functionality, and reduce the likelihood of unexpected equipment failure. Preventative maintenance also supports governance requirements and helps organisations manage long-term service costs by addressing wear and performance degradation before faults occur.

Fully Comprehensive ‘Excluding’ and ‘Including’ Ultrasound Service Contracts

For customers requiring full operational assurance, we provide fully comprehensive ultrasound service contracts, tailored to suit clinical usage, fleet size, and budgetary requirements. Contracts can be designed to include or exclude specific parts or the transducers themselves, delivering a comprehensive contract at a lower price point. These contracts combine preventative maintenance with corrective repair support, providing predictable costs and reduced downtime. We work closely with each customer to develop a service agreement aligned to their clinical environment, whether supporting a single ultrasound scanner or a large, multi-site estate.

Ultrasound service contract options showing planned preventative maintenance, repair coverage, and support levels

All contracts include access to the H-IMS database which records the location of each device as well as all device details and service history. Access to the database is free of charge and an unlimited number of users are granted access, with access permissions granted in line with our customer’s requirements.

Expertise Across All Ultrasound System Categories

Our engineers are experienced in the service and repair of all ultrasound system categories, including:

General diagnostic imaging, women’s health and obstetrics, cardiac and vascular applications, and point-of-care or portable ultrasound systems.

We support a broad range of manufacturers and technologies, allowing us to provide independent ultrasound servicing across mixed equipment fleets without restriction.

UK-Wide Engineer Coverage

With fully trained ultrasound engineers located throughout the UK, we provide responsive local support while maintaining consistent service quality nationwide. Our engineers are trained to operate in live clinical environments, ensuring repairs and servicing are carried out efficiently with minimal disruption.Medical ultrasound system in a clinical environment, highlighting equipment supported through maintenance and repair services

Quality Management & Regulatory Assurance

As part of the Avensys Group, our ultrasound services are delivered within an audited quality framework. We hold ISO 9001, ISO 13485, and ISO 14001 certifications, providing assurance that our processes meet recognised international standards for quality, medical device compliance, and environmental management.

Your Partner for Ultrasound Service & Support

From planned preventative maintenance to fully comprehensive service contracts, we provide a reliable, long-term support solution for ultrasound systems—helping healthcare providers maintain performance, compliance, and clinical confidence. Contact us for more information or to open a conversation with us.