With Avensys as the exclusive distributor, healthcare providers now have access to these powerful devices – but that’s just the beginning.
More Than a Distributor – Your Complete Support Partner
At Avensys, we go beyond product distribution. Our role as a full-service provider ensures you have support at every stage, from pre-purchase advice to post-purchase
service. We don’t just sell you a product; we stay with you for the entire product lifecycle, ensuring continuous support for all aspects of continence care.
Expert Guidance on Purchase Decisions
Choosing the right bladder scanner for your facility is critical. Our expert team will help you select the best solution to match your healthcare environment, patient volume, and operational needs. Whether you require a mobile device for hospitals or a portable option for community health, we’ll provide clear, tailored recommendations for continence care solutions.
Installation & Onboarding
Once you’ve selected your Vitascan device, Avensys will handle the installation and setup, ensuring everything is configured for maximum efficiency. Our engineers work closely with clinical teams to ensure seamless integration into your continence care protocols.
Staff Training
Training is essential for maximising the use of any new medical device. Through our hands-on training sessions and comprehensive support materials, your team will become confident, competent users of the Vitascan cVue and eVue, improving continence care delivery.
Full-Service Maintenance & Repair
Unlike traditional distributors, Avensys is also your service provider. Our repair and maintenance division is ready to support your bladder scanners with:
• On-site support from a national network of 90 expert bio-medical engineers
• 24/7 response for urgent repair needs, with most issues resolved within 24 hours
• Preventative maintenance visits to ensure your devices remain operational and compliant
• Full-service repair for any faults, breakdowns, or wear-and-tear issues, with no reliance on third parties
This all-in-one service model eliminates the need to coordinate with multiple vendors, reducing downtime and simplifying support for your team in continence care.
Avensys Servicing — Built to Keep You Operational
Our reputation as a trusted service provider is built on years of servicing medical devices for both private healthcare providers and the NHS. Here’s how we stand out in ensuring continence care solutions remain at their best:
National Coverage: Our engineers are based throughout the UK, ensuring a technician is never far from your facility. Our goal is to have an engineer on-site within 24 hours of a service request to support continence care operations.
Highly Skilled Engineers: Our engineers receive continuous training from Original Equipment Manufacturers (OEMs) to stay up-to-date with the latest device technologies, including those used in continence care.
Health-Inventory Management System (H-IMS): Our advanced, web-based inventory system allows you to track the service status of all your equipment in real-time. The simple, color-coded system shows whether devices are due for maintenance, overdue, or currently in repair. You’ll have 24/7 access with no additional user fees, ensuring continence care is never interrupted.
Exclusive End to End Support
With Avensys, you’re not just buying a bladder scanner. You’re gaining a partner who will be with you every step of the way. From initial purchases to ongoing support, we handle everything so you can focus on what matters most: providing exceptional continence care for your patients.
Get Started Today – Experience the Full Avensys Service
Whether you need help selecting the right bladder scanner or want a service provider who stays with you throughout the product lifecycle, Avensys is here for you. Experience a complete, end-to-end support system with the Vitascan cVue and eVue, and give your team the tools they need to provide fast, accurate, and non-invasive bladder assessments as part of your continence care efforts.
