Human Factors Foundation

Human Factors is all about optimising human performance. The World Health Organization describe it as the study of all the factors that make it easier to do the work in the right way. Understanding and applying a HF approach in the health setting can enhance the way healthcare is delivered and received. The understanding of HF will improve performance, reduce errors and increase patient safety.

“This Human Factors foundation course will give you the required underpinning knowledge of HF and the skillset to identify performance influencing factors that induces human error.”

Some of the key areas are:

  • Fatigue
  • Stress
  • Pressure
  • Communications
  • Situational Awareness
  • Culture
  • Teamwork
  • Unconscious Bias
  • Norms

Suitable for anyone working in a healthcare facility, from Chief Executives to Cleaning Operative and anyone in-between

Link to HEE report:

Health Education England and CIEHF – Human Factors and Healthcare Report.pdf (